Leave everything to us for telecommunication in Japan!!

English-speaking staff are waiting to help you!

Open hours: Every Friday, Saturday and Sunday 14:00~18:00 *Reservation required.


No need to worry about…

Spent a half day for making contract because I don’t understand Japanese!
Well trained bilingual staff will give you a kind support. You no longer feel communication difficulty and will get help in a short time.


I made a costly billing plan because I did not understand the details for the contract.
One of the most common problem is that your monthly plan does not fit with your monthly usage even though you made an expensive contract. We will explain the best plan until you become happy with the results.


After the contract, I hesitate to come again for changing the contract or just ask how to use my mobile phone.
If you have any questions of monthly price plan or the way to use your mobile phone, tablet even wi-fi router, we are happy to give you the kindly advice as after-sales service.


au is one of the largest three carriers in Japan, and we have many users from overseas. au Shop Minami-hiragishi has English-speaking staff and they would like to give free consultation for the visitors or students from overseas to use the mobile phones, tablets, even internet comfortably and inexpensively as the lifeline without any troubles of misunderstanding.


Shop information

au Shop Minami-hiragishi

3-10 Hiragishi 2 jo 3 chome Toyohira-ku, Sapporo Phone: 011-818-1888
email: au@kk-jsn.co.jp
*For your visiting, reservation is required in advance by email.

Take Subway Nanboku line and get off at Minami-hiragishi Station. After go through the ticket gate, exit from the West gate and see the supermarket ”Max Value” on your right. Keep going ahead about 200 meters to reach the stop light. You will see the big orange-colored ”au” sign in your front to right.

Service details

  • To make a transition from the other carrier to au.
  • Model change/upgrade
  • Repair service (except for some kinds of models)
  • To review of the contract
  • To provide optimally billing plan
  • Consultation of mobile phone/smart phone
  • We are handling Tablets.
  • Consultation of Wi-Fi router for landline internet at your home

Information is essential for fully enjoy your staying. Feel free to contact us about smart phones / tablets for collecting information.

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